RENDSZERHÁZ
Local IT Partner for Global Operations

Enterprise IT Support & Local System Administration in Hungary

We bridge the gap between global IT directives and local branch office execution. Professional, ITIL v4 and COBIT 2019 aligned IT outsourcing services in Budapest.

Infrastructure Status
99.99% Guaranteed SLA
15 mins HQ Response Time
ITIL v4 Compliant
COBIT 2019 Aligned

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SLA guaranteed availability

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Years in corporate IT service

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Managed corporate endpoints

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IT audits and compliance reviews

Seamless Alignment with Your Parent Company

Managing IT for a local subsidiary requires more than just standard support. It requires coordination, strict compliance, and fluent communication.

HQ-to-Subsidiary Coordination Experts

We understand that local branch offices must follow strict corporate IT rules set by parent headquarters. We don't implement ad-hoc workarounds. Instead, we act as the local hands-and-eyes for your global IT division.

Whether it is deploying corporate images, managing local networks under global SD-WAN rules, or integrating ticket workflows with your service desks (like ServiceNow or Jira Service Management), we align perfectly with your internal teams.

100% English Support
Enterprise Security
Strict Compliance
Global Standards Compliance

We adapt to your global cybersecurity policies, local GDPR constraints, and network segmentations.

Detailed KPI & SLA Reporting

Receive monthly enterprise-level reporting, uptime stats, and ticket resolutions in English.

Office Rollout & Relocation

Full support for establishing local infrastructure, procuring hardware, and local ISP setups.

Enterprise-Grade IT Services in Hungary

Local IT operations executed with corporate standards to ensure stability, security, and scalability for your branch office.

High Availability Systems

We keep your local servers, hybrid clouds, and critical network infrastructure operating with maximum uptime.

Srv 1
Srv 2
Srv 3
Central SAN Storage
VM-A
VM-B
  • Redundant architecture planning
  • Failover systems & load balancing
  • Disaster Recovery Planning (DRP)
  • 24/7 infrastructure monitoring

IT Audit & Consultation

We identify local infrastructure risks and align operations with global security compliance standards.

IT Audit and security risk assessment
  • Security & vulnerability scanning
  • COBIT-based IT governance review
  • Software compliance & licensing checks
  • Cost-reduction proposal packages

Workstation & Helpdesk

Bilingual, English-speaking helpdesk services offering hardware and software support for local staff.

Workstation management and bilingual helpdesk
  • Rapid remote & on-site assistance
  • Centralized antivirus & local firewall
  • Automated update & patch management
  • Asset & configuration management

Why We Rely on ITIL & COBIT Frameworks

Global corporations require structure and predictability. By basing our local IT operations on ITIL v4 and COBIT 2019, we speak the same process-oriented language as your parent enterprise.

ITIL v4 (Service Management)

Guarantees that IT services align perfectly with your business goals. Ensures structured Incident Management, Problem Management, and formal Change Enablement to minimize service disruptions.

COBIT 2019 (IT Governance)

Ensures that local IT infrastructure is aligned with corporate governance goals, aiding risk management, policy compliance, and transparent resource utilization reporting.

ITIL
COBIT
Dopama

Initiate a Free Local IT Consultation

Connect with our local experts in Budapest to evaluate and align your subsidiary's IT systems.

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Contact Info

Reach out to us directly or fill out the form, and our English-speaking team will get back to you.

Email Address info@dopama.hu
Mobile Phone +36 30 960 0292
Landline Phone +36 1 700 4463
Registered Address 1163 Budapest, Döbrőce utca 45.

Corporate Details

  • Company Name: DOPAMA Informatikai Kft.
  • Managing Director: Zsolt Dósa
  • Registry Authority: Metropolitan Court of Budapest
  • Registry Number: 01-09-197639
  • Tax Number: 25064115-2-42
  • Bank: K&H Bank Zrt.
  • IBAN Account: HU16 1040 4027 5052 6768 7480 1005
  • Privacy Reg. Number: NAIH-81892/2014